The Public Protector South Africa (PPSA) confirms that on 10 March 2023, a notice in terms of section 7(9) of the Public Protector Act 23 of 1994 read with Rule 42(1) and 41(1) of the... [read more]
Welcome to Public Protector South Africa
The Public Protector is an independent institution established in terms of section 181 of the Constitution, with a mandate to support and strengthen constitutional democracy. A supreme administrative oversight body, the Public Protector has the power to investigate, report on and remedy improper conduct in all state affairs. The Public Protector must be accessible to all persons and communities. Anyone can complain to the Public Protector.
Lodge complaint
What you need to know before lodging a complaint
The complaint must be against an organ of state and a state functionary. You must have exhausted all available avenues to resolve your complaint. These include the
respondent’s own complaints resolution mechanism and/or the sector-specific ombudsman, if any [proceed to lodge complaint]
What happens once your complaint has been received
All incoming complaints are subjected to a standard assessment process, which seeks to establish if we indeed have jurisdiction on the matter and whether there is any
merit to the claims made in the complaint. Only after this process is the Public Protector in a posission to ... [read more]
Latest Investigation Reports
Report No. 64 of 2022/23 on an investigation into allegations of improper conduct and maladministration relating to the awarding of a “smart” meter contract to Vodacom (PTY) LTD by the Nama Khoi Municipality in 2016
03/31/2023
Report No. 64 of 2022/23 on an investigation into allegations of improper conduct and maladministration relating to the awarding of a “smart” meter contract to...
Report No. 71 of 2022/23 on an investigation into allegations of maladministration, abuse of power and irregular recruitment by the Public Service Commission (PSC)
03/31/2023
Report No. 71 of 2022/23 on an investigation into allegations of maladministration, abuse of power and irregular recruitment by the Public Service Commission (...
Latest News
Public Protector's notice on Phala-Phala investigation delivered to affected and implicated persons
11/03/23
Acting Public Protector engages stakeholders in the Eastern Cape
01/03/23
Acting Public Protector Adv. Kholeka Gcaleka is as of Wednesday, 01 March 2023, in the Eastern Cape interacting with various stakeholders in the province on a multitude of issues related... [read more]
