Welcome to Public Protector South Africa

The Public Protector is an independent institution established in terms of section 181 of the Constitution, with a mandate to support and strengthen constitutional democracy. A supreme administrative oversight body, the Public Protector has the power to investigate, report on and remedy improper conduct in all state affairs. The Public Protector must be accessible to all persons and communities. Anyone can complain to the Public Protector.


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Lodge complaint

What you need to know before lodging a complaint
 
The complaint must be against an organ of state and a state functionary. You must have exhausted all available avenues to resolve your complaint. These include the
respondent’s own complaints resolution mechanism and/or the sector-specific ombudsman, if any [proceed to lodge complaint]
 
What happens once your complaint has been received
 
All incoming complaints are subjected to a standard assessment process, which seeks to establish if we indeed have jurisdiction on the matter and whether there is any
merit to the claims made in the complaint. Only after this process is the Public Protector in a posission to ... [read more]

Latest Investigation Reports

Report No 37 of 2024/25 on an investigation into allegations of maladministration and/or abuse of power by the President of the Republic of South Africa, Mr Matamela Cyril Ramaphosa when he allegedly handed over a government subsided house to Ms Martha Lo
04/04/2025
Report No 37 of 2024/25 on an investigation into allegations of maladministration and/or abuse of power by the President of the Republic of South Africa, Mr...
Report No: 36 of 2024/2025 Investigation into allegations of irregular appointment of Ms MC Sepheka to the position of Director: Community Services by the functionaries of Maluti-A-Phofung Local Municipality and the municipal council
04/04/2025
Report No: 36 of 2024/2025 Investigation into allegations of irregular appointment of Ms MC Sepheka to the position of Director: Community Services by the...

Latest News

Public Protector South Africa releases finalised investigation reports, expands its services to communities in KwaNdebele, Mpumalanga
02/04/25

The Public Protector South Africa (PPSA) will on Friday, 04 April 2025 release... [read more]

Public Protector South Africa welcomes additional allocations to strengthen its capacity
13/03/25

Public Protector South Africa (PPSA) welcomes an additional allocation of R73-million over the next three years. The additional... [read more]