Welcome to Public Protector South Africa
The Public Protector is an independent institution established in terms of section 181 of the Constitution, with a mandate to support and strengthen constitutional democracy. A supreme administrative oversight body, the Public Protector has the power to investigate, report on and remedy improper conduct in all state affairs. The Public Protector must be accessible to all persons and communities. Anyone can complain to the Public Protector.
Lodge complaint
What you need to know before lodging a complaint
The complaint must be against an organ of state and a state functionary. You must have exhausted all available avenues to resolve your complaint. These include the
respondent’s own complaints resolution mechanism and/or the sector-specific ombudsman, if any [proceed to lodge complaint]
What happens once your complaint has been received
All incoming complaints are subjected to a standard assessment process, which seeks to establish if we indeed have jurisdiction on the matter and whether there is any
merit to the claims made in the complaint. Only after this process is the Public Protector in a posission to ... [read more]
Latest Investigation Reports
Report No. 01 of 2026/27 on Investigation into allegations of undue delay by the Gauteng Department of Infrastructure Development and the Gauteng Department of Health to repair structural damage caused by a fire at the Charlotte Maxeke Johannesburg academ
05/22/2026
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Report No. 47 of 2025/26 on an investigation into allegations of irregularities in the recruitment and selection process followed by the functionaries of the City of Tshwane Metropolitan Municipality and its Council in the appointment of Mr Moshema Mosia
04/13/2026
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