Welcome to Public Protector South Africa

The Public Protector is an independent institution established in terms of section 181 of the Constitution, with a mandate to support and strengthen constitutional democracy. A supreme administrative oversight body, the Public Protector has the power to investigate, report on and remedy improper conduct in all state affairs. The Public Protector must be accessible to all persons and communities. Anyone can complain to the Public Protector.


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Lodge complaint

What you need to know before lodging a complaint
 
The complaint must be against an organ of state and a state functionary. You must have exhausted all available avenues to resolve your complaint. These include the
respondent’s own complaints resolution mechanism and/or the sector-specific ombudsman, if any [proceed to lodge complaint]
 
What happens once your complaint has been received
 
All incoming complaints are subjected to a standard assessment process, which seeks to establish if we indeed have jurisdiction on the matter and whether there is any
merit to the claims made in the complaint. Only after this process is the Public Protector in a posission to ... [read more]

Latest Investigation Reports

Report No.01 of 2024/25 on an investigation into allegations of systemic investigation into administrative deficiencies relating to gender-based violence (GBV) within the South Africa justice system
06/05/2024
Report No.01 of 2024/25 on an investigation into allegations of systemic investigation into administrative deficiencies relating to gender-based violence (GBV...
Report No 42 of 2023/24 on an investigation into allegations of maladministration and improper conduct relating to corruption, irregular award of contracts and abuse of power by the functionaries of the Property Practitioners Regulatory Authority
03/28/2024
Report No 42 of 2023/24 on an investigation into allegations of maladministration and improper conduct relating to corruption, irregular award of contracts and...

Latest News

Public Protector South Africa releases a report on the investigations into administrative deficiencies relating to the processing of gender-based violence (GBV) related matters within the South African criminal justice system
04/06/24

Tuesday, 04 June 2024: The office of the Public Protector today released a report on the investigations into administrative... [read more]

PPSA Welcomes New Spokesperson
06/05/24
The Public Protector South Africa (PPSA) has appointed Mr Khulu Phasiwe as Spokesperson with effect from 1 May 2024.
 
Mr Phasiwe holds an Honours degree in... [read more]