Welcome to Public Protector South Africa

The Public Protector is an independent institution established in terms of section 181 of the Constitution, with a mandate to support and strengthen constitutional democracy. A supreme administrative oversight body, the Public Protector has the power to investigate, report on and remedy improper conduct in all state affairs. The Public Protector must be accessible to all persons and communities. Anyone can complain to the Public Protector.


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Lodge complaint

What you need to know before lodging a complaint
 
The complaint must be against an organ of state and a state functionary. You must have exhausted all available avenues to resolve your complaint. These include the
respondent’s own complaints resolution mechanism and/or the sector-specific ombudsman, if any [proceed to lodge complaint]
 
What happens once your complaint has been received
 
All incoming complaints are subjected to a standard assessment process, which seeks to establish if we indeed have jurisdiction on the matter and whether there is any
merit to the claims made in the complaint. Only after this process is the Public Protector in a posission to ... [read more]

Latest Investigation Reports

Report No. 22 of 2025/26 Anonymous DPWRT Report
12/31/2025
Report No. 22 of 2025/26 Anonymous DPWRT Report
Report No. 30 of 2025/26 on an investigation into allegations of irregularities in the recruitment and selection process followed by the functionaries of the South African Maritime Safety Authority (SAMSA) relating to the appointment of Mr Vusumzi Gladwel
12/31/2025
...

Latest News

PUBLIC PROTECTOR SOUTH AFRICA RELEASES KEY FINDINGS FOR Q3 OF 2025/2026 FINANCIAL YEAR
31/12/25
Public Protector South Africa Releases Report into Allegations of Irregular Establishment, Appointment and Deployment of Crime Prevention Wardens (CPW)
22/10/25