Welcome to Public Protector South Africa

The Public Protector is an independent institution established in terms of section 181 of the Constitution, with a mandate to support and strengthen constitutional democracy. A supreme administrative oversight body, the Public Protector has the power to investigate, report on and remedy improper conduct in all state affairs. The Public Protector must be accessible to all persons and communities. Anyone can complain to the Public Protector.


Youth Month Virtual Conference

Lodge complaint

What you need to know before lodging a complaint
 
The complaint must be against an organ of state and a state functionary. You must have exhausted all available avenues to resolve your complaint. These include the
respondent’s own complaints resolution mechanism and/or the sector-specific ombudsman, if any [proceed to lodge complaint]
 
What happens once your complaint has been received
 
All incoming complaints are subjected to a standard assessment process, which seeks to establish if we indeed have jurisdiction on the matter and whether there is any
merit to the claims made in the complaint. Only after this process is the Public Protector in a posission to ... [read more]

Latest Investigation Reports

Report No. 29 of 2023/24 on an investigation into allegations of improper conduct and maladministration relating to unlawful subdivision of ERVEN 2169 and 2170 situated t Petrus Uys Street, Rietvale in Ritchie by the functionaries of the Sol Plaatjie Loc
12/29/2023
Report No. 29 of 2023/24 on an investigation into allegations of improper conduct and maladministration relating to unlawful subdivision of ERVEN 2169 and...
Report No 27 of 2023-24 investigation into allegations of failure by the Mahikeng Local Municipality
12/29/2023
Report No 27 of 2023-24 investigation into allegations of failure by the Mahikeng Local Municipality to ensure that sewage infrastructure located at aster...

Latest News

Public Protector South Africa Releases Investigation Reports
29/12/23
 
During this third quarter of the year, the institution has received 1851 matters, 737 matters were finalised, falling within the Service Delivery and Good Governance and... [read more]
Accessibility of the services of the Public Protector South Africa (PPSA) to people living with various disabilities
14/12/23

Accessibility of the services of the Public Protector South Africa (PPSA) to people living with various disabilities will be of paramount importance going forward, Public Protector Adv.... [read more]