The Public Protector South Africa (PPSA) has noted the media and public reports regarding the termination of suspended Public Protector, Adv. Busisiwe Mkhwebane’s suspension and intended... [read more]
Welcome to Public Protector South Africa
The Public Protector is an independent institution established in terms of section 181 of the Constitution, with a mandate to support and strengthen constitutional democracy. A supreme administrative oversight body, the Public Protector has the power to investigate, report on and remedy improper conduct in all state affairs. The Public Protector must be accessible to all persons and communities. Anyone can complain to the Public Protector.
Lodge complaint
What you need to know before lodging a complaint
The complaint must be against an organ of state and a state functionary. You must have exhausted all available avenues to resolve your complaint. These include the
respondent’s own complaints resolution mechanism and/or the sector-specific ombudsman, if any [proceed to lodge complaint]
What happens once your complaint has been received
All incoming complaints are subjected to a standard assessment process, which seeks to establish if we indeed have jurisdiction on the matter and whether there is any
merit to the claims made in the complaint. Only after this process is the Public Protector in a posission to ... [read more]
Latest Investigation Reports
Report No. 10 of 2023/24 on an investigation into allegations of maladministration by the functionaries of the State Security Agency relating to the termination of service of Mrs. R. Human and the subsequent undue delay to properly re-instate her after ap
06/30/2023
Report No. 10 of 2023/24 on an investigation into allegations of maladministration by the functionaries of the State Security Agency relating to the...
Report No. 06 of 2023/24 on an investigation into allegations of failure by the Department of Trade, Industry and Commerce to address Mr. Alex Magagula's complaint against the National Lotteries Commission
06/30/2023
Report No. 06 of 2023/24 on an investigation into allegations of failure by the Department of Trade, Industry and Commerce to address Mr. Alex Magagula's...
Latest News
Adv. Busisiwe Mkhwebane's suspension
04/09/23
Public Protector South Africa (PPSA) appoints Adv. Nelisiwe Nkabinde as Chief Operating Officer (COO)
07/07/23
Adv. Nelisiwe Nkabinde has been appointed as the Chief Operations Officer (COO) of the Public Protector South Africa (PPSA), with effect from 01 July 2023.
Adv. Nkabinde is an... [read more]
