Public Protector calls on civil society
to report government service failure
Saturday, 12 March 2011
Public Protector Adv Thuli Madonsela has encouraged civil
society to report service failure and improper conduct by
organs of state, emphasising that her office does not focus
only on matters involving high ranking government officials.
“You probably think we investigate corruption cases only
because of recent events. The truth is 90 percent of the
cases we deal with on a day-to-day basis involve ordinary
people and are about delayed or denied services,” she said,
speaking at the launch of social justice NGO Khaya College’s
Setsi sa Mosadi Centre in Johannesburg on Saturday.
The centre provides paralegal advice to women on a range of
issues. It will also host a specialised domestic violence
unit that will be run by the Centre for Applied Legal
Studies.
The Public Protector told representative or various women’s
groups attending the launch that her office has jurisdiction
on cases where state organs disregard women’s human rights,
adding that her office strives to resolve cases promptly.
She called on the public to trust her office with complaints
as it is constitutionally obliged to deal with complaints
without fear, favour or prejudice and is independent and
subject only to the constitution and the law.
The Public Protector further congratulated Khaya College,
saying it would go a long way towards helping the country
achieve the vision of an inclusive society where all are
treated with dignity and equal consideration regardless of
gender, race or nationality.
She vowed to forge relations with organisations such as
Khaya College to raise awareness about her office and make
its services accessible to communities as envisaged in the
constitution of the republic.
Issued by:
Kgalalelo Masibi
Senior Manager: Outreach, Education and Communications
Tel: (012) 366 7069
Cell: 079 507 0399
Email:
kgalalelom@pprotect.org
www.publicprotector.org
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