Welcome to Public Protector South Africa

The Public Protector is an independent institution established in terms of section 181 of the Constitution, with a mandate to support and strengthen constitutional democracy. A supreme administrative oversight body, the Public Protector has the power to investigate, report on and remedy improper conduct in all state affairs. The Public Protector must be accessible to all persons and communities. Anyone can complain to the Public Protector.

Lodge complaint

What you need to know before lodging a complaint
 
The complaint must be against an organ of state and a state functionary. You must have exhausted all available avenues to resolve your complaint. These include the
respondent’s own complaints resolution mechanism and/or the sector-specific ombudsman, if any [proceed to lodge complaint]
 
What happens once your complaint has been received
 
All incoming complaints are subjected to a standard assessment process, which seeks to establish if we indeed have jurisdiction on the matter and whether there is any
merit to the claims made in the complaint. Only after this process is the Public Protector in a posission to ... [read more]

Latest Investigation Reports

Report No. 14 of 201819 on allegations of maladministration regarding the improprieties in the sales and transfers of properties by the North West Housing Corporation and the City of Tshwane Metropolitan Municipality
10/31/2018
Report No. 14 of 201819 on allegations of maladministration regarding the improprieties in the sales and transfers of properties by the North West Housing...
Report No. 17 of 201819 on allegations of improper conduct and victimisation towards alleged whistle-blower in the matter between Mr Thuso Bloem and Greater Taung Local Municipality
10/31/2018
Report No. 17 of 201819 on allegations of improper conduct and victimisation towards alleged whistle-blower in the matter between Mr Thuso Bloem and Greater...

Latest News

Public Protector clarifies her investigation into the conduct of Minister Gordhan
12/11/18

Public Protector Adv. Mkhwebane notes the weekend media statement attributed to an attorney, who says he acts on behalf of the Minister of Public Enterprises, Mr. Pravin Gordhan. Adv.... [read more]

Public Protector to hold a media briefing
29/10/18

Public Protector Adv. Busisiwe Mkhwebane will on Wednesday, 31 October 2018 hold a media briefing to release investigation reports at her office in Pretoria. She will... [read more]