Welcome to Public Protector South Africa

The Public Protector is an independent institution established in terms of section 181 of the Constitution, with a mandate to support and strengthen constitutional democracy. A supreme administrative oversight body, the Public Protector has the power to investigate, report on and remedy improper conduct in all state affairs. The Public Protector must be accessible to all persons and communities. Anyone can complain to the Public Protector.

Lodge complaint

What you need to know before lodging a complaint
 
The complaint must be against an organ of state and a state functionary. You must have exhausted all available avenues to resolve your complaint. These include the
respondent’s own complaints resolution mechanism and/or the sector-specific ombudsman, if any [proceed to lodge complaint]
 
What happens once your complaint has been received
 
All incoming complaints are subjected to a standard assessment process, which seeks to establish if we indeed have jurisdiction on the matter and whether there is any
merit to the claims made in the complaint. Only after this process is the Public Protector in a posission to ... [read more]

Latest Investigation Reports

Report No. 6 of 2019/20 on investigation into allegations of improper conduct and maladministration in connection with appointments made at the Northern Cape Liquor Board
05/15/2019
Report No. 6 of 2019/20 on investigation into allegations of improper conduct and maladministration in connection with appointments made at the Northern Cape...
Report No. 15 of 2019/20 on investigation into allegations of maladministration regarding financial mismanagement, procurement and human resource irregularities by the Independent Communications Authority of South Africa (ICASA)
05/13/2019
Report No. 15 of 2019/20 on investigation into allegations of maladministration regarding financial mismanagement, procurement and human resource...

Latest News

Public Protector to hold media briefing
02/05/19

Public Protector Adv. Busisiwe Mkhwebane will on Monday, 06 May 2019 hold a media briefing to release investigation reports at her office in Pretoria. The briefing will... [read more]

Public Protector agrees to Minister Gordhan’s request for an extension of deadline regarding subpoenaed documents
23/04/19

The Public Protector has acceded to a request by the Minister of Public Enterprises, Mr. Pravin Gordhan, dated Monday, 22 April 2019, for an extension of deadline regarding the affidavit... [read more]