Welcome to Public Protector South Africa

The Public Protector is an independent institution established in terms of section 181 of the Constitution, with a mandate to support and strengthen constitutional democracy. A supreme administrative oversight body, the Public Protector has the power to investigate, report on and remedy improper conduct in all state affairs. The Public Protector must be accessible to all persons and communities. Anyone can complain to the Public Protector.

Lodge complaint

What you need to know before lodging a complaint
 
The complaint must be against an organ of state and a state functionary. You must have exhausted all available avenues to resolve your complaint. These include the
respondent’s own complaints resolution mechanism and/or the sector-specific ombudsman, if any [proceed to lodge complaint]
 
What happens once your complaint has been received
 
All incoming complaints are subjected to a standard assessment process, which seeks to establish if we indeed have jurisdiction on the matter and whether there is any
merit to the claims made in the complaint. Only after this process is the Public Protector in a posission to ... [read more]

Latest Investigation Reports

Report No. 36 of 2019/20 on an investigation into allegations of violation of the Executive Ethics Code by Mr Pravin Gordhan, MP as well as allegations of maladministration, corruption and improper conduct by the South African Revenue Service
07/05/2019
Report No. 36 of 2019/20 on an investigation into allegations of violation of the Executive Ethics Code by Mr Pravin Gordhan, MP as well as allegations of...
Report No. 25 of 2019/20 on investigation into allegations of undue delay by the City of Tshwane Metropolitan Municipality to resolve a complaint of illegal occupation of the RDP House
07/05/2019
Report No. 25 of 2019/20 on investigation into allegations of undue delay by the City of Tshwane Metropolitan Municipality to resolve a complaint of illegal...

Latest News

The Public Protector’s year-long roadshow, with a focus on executive ethics, continues in Eastern Cape
12/07/19

 

Public Protector Adv. Busisiwe Mkhwebane next week continues her annual Stakeholder Roadshow in Eastern Cape. This year’s roadshow, which targets newly appointed members of the... [read more]

Public Protector notes Minister Gordhan’s court challenge of her report and is disappointed at the indignity of personal insults contained in the court application
10/07/19

Public Protector Adv. Busisiwe Mkhwebane notes the urgent application by the Minister of Public Enterprises Mr Pravin Gordhan, MP to suspend and interdict the implementation of the... [read more]