SA COVID-19 Site

Welcome to Public Protector South Africa

The Public Protector is an independent institution established in terms of section 181 of the Constitution, with a mandate to support and strengthen constitutional democracy. A supreme administrative oversight body, the Public Protector has the power to investigate, report on and remedy improper conduct in all state affairs. The Public Protector must be accessible to all persons and communities. Anyone can complain to the Public Protector.


Youth Month Virtual Conference

Lodge complaint

What you need to know before lodging a complaint
 
The complaint must be against an organ of state and a state functionary. You must have exhausted all available avenues to resolve your complaint. These include the
respondent’s own complaints resolution mechanism and/or the sector-specific ombudsman, if any [proceed to lodge complaint]
 
What happens once your complaint has been received
 
All incoming complaints are subjected to a standard assessment process, which seeks to establish if we indeed have jurisdiction on the matter and whether there is any
merit to the claims made in the complaint. Only after this process is the Public Protector in a posission to ... [read more]

Latest Investigation Reports

Report No. 34 of 2022/23 on an investigation into allegations of maladministration, irregular procurement and expenditure of approximately R35million on unauthorised medicines from Cuba by the Department of Defence.
09/30/2022
Report No. 34 of 2022/23 on an investigation into allegations of maladministration, irregular procurement and expenditure of approximately R35million on...
Report No. 17 of 2022/23 on an investigation into allegations of improper conduct and maladministration relating to the failure by the Sol Plaatjie Municipality to take action to stop the constant sewerage spillage at the Tebogo Maseng Street, Kagisho, Ga
09/30/2022
Report No. 17 of 2022/23 on an investigation into allegations of improper conduct and maladministration relating to the failure by the Sol Plaatjie...

Latest News

Public Protector South Africa welcomes implementation of remedial action by Knysna Local Municipality
29/11/22

The Public Protector South Africa (PPSA) welcomes the implementation of the remedial action in our Report No. 83 of 2021/2022 by the Knysna Local

Municipality in the Western Cape... [read more]

Public Protector South Africa conducts inspection in loco in the Northern Cape
14/11/22

The Public Protector South Africa (PPSA) leadership led by Acting Public Protector Adv. Kholeka Gcaleka will on Tuesday, 15 November, 2022 be in the Northern Cape to conduct an... [read more]