Welcome to Public Protector South Africa

The Public Protector is an independent institution established in terms of section 181 of the Constitution, with a mandate to support and strengthen constitutional democracy. A supreme administrative oversight body, the Public Protector has the power to investigate, report on and remedy improper conduct in all state affairs. The Public Protector must be accessible to all persons and communities. Anyone can complain to the Public Protector.

Lodge complaint

What you need to know before lodging a complaint
 
The complaint must be against an organ of state and a state functionary. You must have exhausted all available avenues to resolve your complaint. These include the
respondent’s own complaints resolution mechanism and/or the sector-specific ombudsman, if any [proceed to lodge complaint]
 
What happens once your complaint has been received
 
All incoming complaints are subjected to a standard assessment process, which seeks to establish if we indeed have jurisdiction on the matter and whether there is any
merit to the claims made in the complaint. Only after this process is the Public Protector in a posission to ... [read more]

Latest Investigation Reports

Report No. 65 of 2019/20 on an investigation into allegations of failure by the South African Social Security Agency in Mpumalanga to pay for services rendered by Ntshovelo Trading Enterprise.
08/31/2019
Report No. 65 of 2019/20 on an investigation into allegations of failure by the South African Social Security Agency in Mpumalanga to pay for services rendered...
Report No. 37 of 2019/20 on an investigation into allegations of a violation of the Executive Ethics Code through an improper relationship between the President and African Global Operations formerly known as BOSASA
07/19/2019
Report No. 37 of 2019/20 on an investigation into allegations of a violation of the Executive Ethics Code through an improper relationship between the...

Latest News

Public Protector Statement on PEU
05/09/19

The Public Protector wishes to clarify that the findings contained in Report No. 32 of the 2018/19 were made against the City of Tshwane, and not PEU Capital Partners (Pty) Ltd (“PEU... [read more]

Public Protector to interact with Ekurhuleni communities as part of stakeholder roadshow
20/08/19

 

Public Protector Adv. Busisiwe Mkhwebane will on Wednesday interact with the community of Tembisa and surrounding areas as part of her office’s annual stakeholder roadshow. The... [read more]