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Welcome to Public Protector South Africa

The Public Protector is an independent institution established in terms of section 181 of the Constitution, with a mandate to support and strengthen constitutional democracy. A supreme administrative oversight body, the Public Protector has the power to investigate, report on and remedy improper conduct in all state affairs. The Public Protector must be accessible to all persons and communities. Anyone can complain to the Public Protector.


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Lodge complaint

What you need to know before lodging a complaint
 
The complaint must be against an organ of state and a state functionary. You must have exhausted all available avenues to resolve your complaint. These include the
respondent’s own complaints resolution mechanism and/or the sector-specific ombudsman, if any [proceed to lodge complaint]
 
What happens once your complaint has been received
 
All incoming complaints are subjected to a standard assessment process, which seeks to establish if we indeed have jurisdiction on the matter and whether there is any
merit to the claims made in the complaint. Only after this process is the Public Protector in a posission to ... [read more]

Latest Investigation Reports

Report No. 01 of 22 23_Refined Closing Report - PIC - investigation into allegations of maladministration and improper conduct relating to the failure by the public investment corporation (SOC)
04/29/2022
Report No. 01 of 22 23_Refined Closing Report - PIC - Investigation into allegations of maladministration and improper conduct relating to the failure by the...
Report No. 02 of 2022/23 _Own initiative - Health (PPE)
04/29/2022
Report No. 02 of 2022/23 _Own initiative - Health (PPE) - Report on own initiative investigation into allegations of maladministration, procurement...

Latest News

Public Protector notes Section 194 Committee decision
11/05/22

The Public Protector notes with regret the decision of the Parliamentary Section 194 Committee to commence the impeachment enquiry in July 2022.

The Public Protector is on record... [read more]

Public Protector to address Women seminar in Rustenburg
06/05/22

Public Protector Adv. Busisiwe Mkhwebane will on Saturday morning address a seminar focusing on the empowerment of women in business in Rustenburg.

Adv. Mkhwebane’s address will... [read more]