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Welcome to Public Protector South Africa

The Public Protector is an independent institution established in terms of section 181 of the Constitution, with a mandate to support and strengthen constitutional democracy. A supreme administrative oversight body, the Public Protector has the power to investigate, report on and remedy improper conduct in all state affairs. The Public Protector must be accessible to all persons and communities. Anyone can complain to the Public Protector.

Lodge complaint

What you need to know before lodging a complaint
 
The complaint must be against an organ of state and a state functionary. You must have exhausted all available avenues to resolve your complaint. These include the
respondent’s own complaints resolution mechanism and/or the sector-specific ombudsman, if any [proceed to lodge complaint]
 
What happens once your complaint has been received
 
All incoming complaints are subjected to a standard assessment process, which seeks to establish if we indeed have jurisdiction on the matter and whether there is any
merit to the claims made in the complaint. Only after this process is the Public Protector in a posission to ... [read more]

Latest Investigation Reports

Report No. 140 of 2019/20 on an investigation into allegations of irregularity in the filling of the position of Producer/Presenter, Morning Live Show
03/10/2020
Report No. 140 of 2019/20 on an investigation into allegations of maladministration and impropriety in the appointment of Ms. Palesa Chubisi in the position of...
Report No. 116 of 2019/20 on an investigation into allegations of maladministration by the Greater Letaba Local Municipality relating to tender Number GLM030/2011 for the rehabilitation of streets in Modjadjiskloof Phase 2
01/28/2020
Report No. 116 of 2019/20 on an investigation into allegations of maladministration by the Greater Letaba Local Municipality relating to tender Number GLM030/...

Latest News

Public Protector reacts to the Constitutional Court judgement
29/05/20

Public Protector Adv. Busisiwe Mkhwebane has noted Friday’s Constitutional Court decision to set aside a personal cost order made against her by the North Gauteng High Court in July 2019... [read more]

Public Protector closes service centers temporarily as part of efforts to contain the coronavirus
23/03/20

All 19 of the Public Protector’s offices across the country will be closed temporarily as of Tuesday, 24 March, 2020, Public Protector Adv. Busisiwe Mkhwebane announced... [read more]