Welcome to Public Protector South Africa

The Public Protector is an independent institution established in terms of section 181 of the Constitution, with a mandate to support and strengthen constitutional democracy. A supreme administrative oversight body, the Public Protector has the power to investigate, report on and remedy improper conduct in all state affairs. The Public Protector must be accessible to all persons and communities. Anyone can complain to the Public Protector.

Lodge complaint

What you need to know before lodging a complaint
 
The complaint must be against an organ of state and a state functionary. You must have exhausted all available avenues to resolve your complaint. These include the
respondent’s own complaints resolution mechanism and/or the sector-specific ombudsman, if any [proceed to lodge complaint]
 
What happens once your complaint has been received
 
All incoming complaints are subjected to a standard assessment process, which seeks to establish if we indeed have jurisdiction on the matter and whether there is any
merit to the claims made in the complaint. Only after this process is the Public Protector in a posission to ... [read more]

Latest Investigation Reports

Report No. 11 of 2017/18 on an investigation into allegations of a violation of the Executive Ethics Code by the Minister of Cooperative Governance and Traditional Affairs, Mr. David Douglas van Rooyen, MP
02/12/2018
Report No. 11 of 2017/18 on an investigation into allegations of a violation of the Executive Ethics Code by the Minister of Cooperative Governance and...
Report no 31 of 2017/8 on an investigation into complaints of maladministration against the Free State Department of Agriculture in respect of non-adherence to treasury prescripts and lack of financial control in the administration of the Vrede Integrated
02/08/2018
Report no 31 of 2017/8 on an investigation into complaints of maladministration against the Free State Department of Agriculture in respect of non-adherence to...

Latest News

Public Protector statement on the CIEX judgment
17/02/18

The Public Protector, Advocate Busisiwe Mkhwebane has noted with shock the judgement issued by the Gauteng North High Court yesterday, 16th February 2018 and is studying the judgement... [read more]

Public Protector concerned about recent media statements by the Portfolio Committee on Justice and Correctional Services
12/02/18

The Public Protector, Adv. Busisiwe Mkhwebane, is deeply disturbed that she has to use the media to express her displeasure following the recent media statements issued by the Portfolio... [read more]