Welcome to Public Protector South Africa

The Public Protector is an independent institution established in terms of section 181 of the Constitution, with a mandate to support and strengthen constitutional democracy. A supreme administrative oversight body, the Public Protector has the power to investigate, report on and remedy improper conduct in all state affairs. The Public Protector must be accessible to all persons and communities. Anyone can complain to the Public Protector.

Lodge complaint

What you need to know before lodging a complaint
 
The complaint must be against an organ of state and a state functionary. You must have exhausted all available avenues to resolve your complaint. These include the
respondent’s own complaints resolution mechanism and/or the sector-specific ombudsman, if any [proceed to lodge complaint]
 
What happens once your complaint has been received
 
All incoming complaints are subjected to a standard assessment process, which seeks to establish if we indeed have jurisdiction on the matter and whether there is any
merit to the claims made in the complaint. Only after this process is the Public Protector in a posission to ... [read more]

Latest Investigation Reports

Report No. 26 of 2018/19 on an investigation into allegations of maladministration by the Master of the South Gauteng High Court, involving the irregular appointment of the Provisional Liquidator Resulting in prejudice to Mr. Sipho Dube
12/19/2018
Report No. 26 of 2018/19 on an investigation into allegations of maladministration by the Master of the South Gauteng High Court, involving the irregular...
Report No. 31 of 2018/19 into allegations of breach of the Executive Ethics Code by the Premier of Western Cape Provincial Government, Honourable Helen Zille
12/19/2018
Report No. 31 of 2018/19 into allegations of breach of the Executive Ethics Code by the Premier of Western Cape Provincial Government, Honourable Helen Zille

Latest News

The Public Protector’s meeting with Minister Gordhan not open to the media
14/11/18

Public Protector Adv. Busisiwe Mkhwebane’s office is inundated with media requests for details surrounding her Wednesday, November 14, 2018 meeting with the Minister of Public... [read more]

Public Protector clarifies her investigation into the conduct of Minister Gordhan
12/11/18

Public Protector Adv. Mkhwebane notes the weekend media statement attributed to an attorney, who says he acts on behalf of the Minister of Public Enterprises, Mr. Pravin Gordhan. Adv.... [read more]