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Welcome to Public Protector South Africa

The Public Protector is an independent institution established in terms of section 181 of the Constitution, with a mandate to support and strengthen constitutional democracy. A supreme administrative oversight body, the Public Protector has the power to investigate, report on and remedy improper conduct in all state affairs. The Public Protector must be accessible to all persons and communities. Anyone can complain to the Public Protector.

Lodge complaint

What you need to know before lodging a complaint
 
The complaint must be against an organ of state and a state functionary. You must have exhausted all available avenues to resolve your complaint. These include the
respondent’s own complaints resolution mechanism and/or the sector-specific ombudsman, if any [proceed to lodge complaint]
 
What happens once your complaint has been received
 
All incoming complaints are subjected to a standard assessment process, which seeks to establish if we indeed have jurisdiction on the matter and whether there is any
merit to the claims made in the complaint. Only after this process is the Public Protector in a posission to ... [read more]

Latest Investigation Reports

Closing Report No.55 of 2020/21 on an investigation into allegations of improper conduct and maladministration by the Bellville Magistrates'court relating to an application for a protection order
03/31/2021
Closing Report No.55 of 2020/21 on an investigation into allegations of improper conduct and maladministration by the Bellville Magistrates'court relating...
Report No. 49 of 2020/21 on allegations of a breach of the Executive Ethics Code by the Member of the Executive Council for Transport and Public Works of the Western Cape Provincial Government, Mr B Madikizela
03/31/2021
Report No. 49 of 2020/21 on allegations of a breach of the Executive Ethics Code by the Member of the Executive Council for Transport and Public Works of the...

Latest News

Public Protector and sister institutions shine spotlight on human rights matters
23/03/21
Acting Public Protector Adv. Kholeka Gcaleka will on Thursday, March 25, 2021 lead a webinar during which the office will commemorate Human Rights Month.
 
Public Protector and Human Rights Commission intervention in tertiary education challenges continues
23/03/21

The joint Public Protector South Africa (PPSA) and the South African Human Rights Commission (SAHRC) dialogue with the tertiary education community to find lasting solutions to problems... [read more]