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Welcome to Public Protector South Africa

The Public Protector is an independent institution established in terms of section 181 of the Constitution, with a mandate to support and strengthen constitutional democracy. A supreme administrative oversight body, the Public Protector has the power to investigate, report on and remedy improper conduct in all state affairs. The Public Protector must be accessible to all persons and communities. Anyone can complain to the Public Protector.

Lodge complaint

What you need to know before lodging a complaint
 
The complaint must be against an organ of state and a state functionary. You must have exhausted all available avenues to resolve your complaint. These include the
respondent’s own complaints resolution mechanism and/or the sector-specific ombudsman, if any [proceed to lodge complaint]
 
What happens once your complaint has been received
 
All incoming complaints are subjected to a standard assessment process, which seeks to establish if we indeed have jurisdiction on the matter and whether there is any
merit to the claims made in the complaint. Only after this process is the Public Protector in a posission to ... [read more]

Latest Investigation Reports

Factual Report of the Public Protector's observations regarding inspection at various hospitals in Gauteng, Mpumalanga, Eastern Cape, KwaZulu-Natal and Limpopo
12/21/2020
Factual Report of the Public Protector's observations regarding inspection at various hospitals in Gauteng, Mpumalanga, Eastern Cape, KwaZulu-Natal and...
Report No.27 of 2020/21 on an investigation into allegations or suspicion of political involvement in the Estina Vrede Dairy Farm project by the Free State Provincial Government, and possible prejudice suffered by the intended beneficiaries of the project
12/21/2020
Report No.27 of 2020/21 on an investigation into allegations or suspicion of political involvement in the Estina Vrede Dairy Farm project by the Free State...

Latest News

Public Protector saddened by the passing of Mr. Tshimangadzo Tshiololi of the Vhembe Concerned Pensioners
07/01/21
Public Protector Adv. Mkhwebane wishes to express her deepest sympathies to the family, friends and colleagues of Mr. Tshimangadzo Tshiololi, who passed away on Tuesday night. Mr.... [read more]
Public Protector closes for Festive Season, services to be interrupted
23/12/20

 

Services at the Public Protector offices nationwide, will as of Thursday, 24 December 2020, be interrupted as the institution closes for the festive... [read more]