SA COVID-19 Site

Welcome to Public Protector South Africa

The Public Protector is an independent institution established in terms of section 181 of the Constitution, with a mandate to support and strengthen constitutional democracy. A supreme administrative oversight body, the Public Protector has the power to investigate, report on and remedy improper conduct in all state affairs. The Public Protector must be accessible to all persons and communities. Anyone can complain to the Public Protector.


Youth Month Virtual Conference

Lodge complaint

What you need to know before lodging a complaint
 
The complaint must be against an organ of state and a state functionary. You must have exhausted all available avenues to resolve your complaint. These include the
respondent’s own complaints resolution mechanism and/or the sector-specific ombudsman, if any [proceed to lodge complaint]
 
What happens once your complaint has been received
 
All incoming complaints are subjected to a standard assessment process, which seeks to establish if we indeed have jurisdiction on the matter and whether there is any
merit to the claims made in the complaint. Only after this process is the Public Protector in a posission to ... [read more]

Latest Investigation Reports

Report No. 68 of 2021/22 on an investigation into allegations that the Deputy Minister of Finance Mr David Masondo MP violated the Executive Ethics Code when he reported an alleged extortion case directly to the Directorate for Priority Crime Investigatio
10/26/2021
Report No. 68 of 2021/22 on an investigation into allegations that the Deputy Minister of Finance Mr David Masondo MP violated the Executive Ethics Code when...
Report No. 43 of 2021/22 on an investigation into allegations of maladministration relating to the lack of maintenance by the South African National Roads Agency SOC LTD (SANRAL)
10/26/2021
Report No. 43 of 2021/22 on an investigation into allegations of maladministration relating to the lack of maintenance by the South African National Roads...

Latest News

Public Protector pilots alternative access points for complaints
26/11/21

Communities living in outlying parts of the country such as Tshidilamolomo in the North West, Bolata in the Free State and Ulundi in KwaZulu-Natal will no longer have to travel to Public... [read more]

Public Protector engages stakeholders as part of Renewable Energy Independent Power Producers investigation
23/11/21

The Public Protector South Africa is this week engaging stakeholders as part of an investigation into allegations of improper conduct and maladministration by power utility Eskom and the... [read more]