Welcome to Public Protector South Africa

The Public Protector is an independent institution established in terms of section 181 of the Constitution, with a mandate to support and strengthen constitutional democracy. A supreme administrative oversight body, the Public Protector has the power to investigate, report on and remedy improper conduct in all state affairs. The Public Protector must be accessible to all persons and communities. Anyone can complain to the Public Protector.

Lodge complaint

What you need to know before lodging a complaint
 
The complaint must be against an organ of state and a state functionary. You must have exhausted all available avenues to resolve your complaint. These include the
respondent’s own complaints resolution mechanism and/or the sector-specific ombudsman, if any [proceed to lodge complaint]
 
What happens once your complaint has been received
 
All incoming complaints are subjected to a standard assessment process, which seeks to establish if we indeed have jurisdiction on the matter and whether there is any
merit to the claims made in the complaint. Only after this process is the Public Protector in a posission to ... [read more]

Latest Investigation Reports

Report No 12 of 2018/19 on investigation into allegations of undue delay, gross negligence, improper conduct and maladministration by Minister of Police and SAPS in failing to provide Umzimkhulu Local Municipality's whistleblowers with security protection
08/21/2018
Report on an investigation into allegations of undue delay, gross negligence, improper conduct and maladministration by the Minister of Police and the South...
Report No 8 of 2018/19 on investigation into allegations of maladministration and corruption relating to implementation of Bachelor of Medicine, Bachelor of Surgery (MBCHB) programme at the University of Limpopo
06/21/2018
Report No. 8 of 2018/19 on investigation into allegations of maladministration and corruption relating to implementation of Bachelor of Medicine, Bachelor of...

Latest News

Public Protector roadshow targets stakeholders in the Harry Gwala District Municipality
19/09/18

Senior government officials, public representatives and learners within the Harry Gwala District Municipality are among the stakeholders in KwaZulu-Natal that Public Protector Adv.... [read more]

Public Protector’s Gauteng stakeholder roadshow event postponed
13/09/18

The Gauteng Province leg of the Public Protector Roadshow which was scheduled for Friday, 14 September 2018, in the Emfuleni Local Municipality and the Vaal University of Technology has... [read more]