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Welcome to Public Protector South Africa

The Public Protector is an independent institution established in terms of section 181 of the Constitution, with a mandate to support and strengthen constitutional democracy. A supreme administrative oversight body, the Public Protector has the power to investigate, report on and remedy improper conduct in all state affairs. The Public Protector must be accessible to all persons and communities. Anyone can complain to the Public Protector.

Lodge complaint

What you need to know before lodging a complaint
 
The complaint must be against an organ of state and a state functionary. You must have exhausted all available avenues to resolve your complaint. These include the
respondent’s own complaints resolution mechanism and/or the sector-specific ombudsman, if any [proceed to lodge complaint]
 
What happens once your complaint has been received
 
All incoming complaints are subjected to a standard assessment process, which seeks to establish if we indeed have jurisdiction on the matter and whether there is any
merit to the claims made in the complaint. Only after this process is the Public Protector in a posission to ... [read more]

Latest Investigation Reports

Report No. 153 of 2019/20 on an investigation into allegations of improper conduct by the North West Parks Board and victimisation of Mr Mothobi Edward Mothobi
09/30/2020
Report No. 153 of 2019/20 on an investigation into allegations of improper conduct by the North West Parks Board and victimisation of Mr Mothobi Edward Mothobi
Report No. 01 of 2020/21 on an investigation into allegations of maladministration against the Mogalakwena Municipality regarding the permanent appointment of Mr. PJ Mashamaite
09/30/2020
Report No. 01 of 2020/21 on an investigation into allegations of maladministration against the Mogalakwena Municipality regarding the permanent appointment of...

Latest News

Public Protector offers condolences to family, friends and colleagues of Prof. Plaatjies
12/10/20

Public Protector Adv. Busisiwe Mkhwebane on Monday extended condolences to the family, friends and colleagues of the late Chairperson of the Financial and Fiscal Commission (FFC) Prof.... [read more]

Public Protector conveys her condolences following the passing of renowned human rights lawyer, Ms. Pricilla Jana
11/10/20


Public Protector Adv. Busisiwe Mkhwebane on Sunday expressed her sadness at the passing of Commissioner and Deputy Chairperson of the South African Human Rights Commission (SAHRC... [read more]