Welcome to Public Protector South Africa

The Public Protector is an independent institution established in terms of section 181 of the Constitution, with a mandate to support and strengthen constitutional democracy. A supreme administrative oversight body, the Public Protector has the power to investigate, report on and remedy improper conduct in all state affairs. The Public Protector must be accessible to all persons and communities. Anyone can complain to the Public Protector.

Lodge complaint

What you need to know before lodging a complaint
 
The complaint must be against an organ of state and a state functionary. You must have exhausted all available avenues to resolve your complaint. These include the
respondent’s own complaints resolution mechanism and/or the sector-specific ombudsman, if any [proceed to lodge complaint]
 
What happens once your complaint has been received
 
All incoming complaints are subjected to a standard assessment process, which seeks to establish if we indeed have jurisdiction on the matter and whether there is any
merit to the claims made in the complaint. Only after this process is the Public Protector in a posission to ... [read more]

Latest Investigation Reports

Report No. 29 of 2017/18 on an investigation into allegation of misappropriation of public funds, improper conduct and maladministration by the Eastern Cape Provincial Government and other organs of state in connection with
12/04/2017
Report No. 29 of 2017/18 on an investigation into allegation of misappropriation of public funds, improper conduct and maladministration by the Eastern Cape...
Report No 27 of 2017/18 on an investigation into alegations of maladministration by the South African Police Service with regard to its handling of an appeal of Constable Ratshiamo John Thomas
11/27/2017
Report No 27 of 2017/18 on an investigation into allegations of maladministration by the South African Police Service with regard to its handling of an appeal...

Latest News

Public Protector saddened by distortions in The Star newspaper
29/11/17

Public Protector Adv. Busisiwe Mkhwebane is saddened by the distortions published in the Wednesday edition of The Star newspaper, alleging an admission on her part that a... [read more]

Public Protector to commemorate 16 Days campaign in Nkangala
28/11/17

On Thursday, Public Protector Adv. Busisiwe Mkhwebane will address pertinent issues related to violence against women and children as part of her office’s commemoration of 16 Days of... [read more]