Welcome to Public Protector South Africa

The Public Protector is an independent institution established in terms of section 181 of the Constitution, with a mandate to support and strengthen constitutional democracy. A supreme administrative oversight body, the Public Protector has the power to investigate, report on and remedy improper conduct in all state affairs. The Public Protector must be accessible to all persons and communities. Anyone can complain to the Public Protector.

Lodge complaint

What you need to know before lodging a complaint
 
The complaint must be against an organ of state and a state functionary. You must have exhausted all available avenues to resolve your complaint. These include the
respondent’s own complaints resolution mechanism and/or the sector-specific ombudsman, if any [proceed to lodge complaint]
 
What happens once your complaint has been received
 
All incoming complaints are subjected to a standard assessment process, which seeks to establish if we indeed have jurisdiction on the matter and whether there is any
merit to the claims made in the complaint. Only after this process is the Public Protector in a posission to ... [read more]

Latest Investigation Reports

Closing report on an investigation into allegations of a violation of the Executive Ethics Code by the Minister of State Security, Mr Mbagiseni David Mahlobo, MP
11/03/2017
Closing report on an investigation into allegations of a violation of the Executive Ethics Code by the Minister of State Security, Mr Mbagiseni David Mahlobo,...
Report no 23 of 2017/2018 on an investigation into the alleged irregular and improper authorisation of the establishment of the nudist friendly beach at the Mpenjati Estuary by the Hibiscus Coast (Ray Nkonyeni) municipality
10/23/2017
Report no 23 of 2017/2018 on an investigation into the alleged irregular and improper authorisation of the establishment of the nudist friendly beach at the...

Latest News

Public Protector looks into plight of rural communities as part of governance
24/10/17

Issues giving rise to alleged disharmonies between traditional leaders and local government authorities in several provinces will come into sharp focus during a two-day public hearing... [read more]

Public Protector investigates the refurbishment of the dilapidated Umzimkhulu Memorial Hall
04/10/17

Public Protector Adv. Busisiwe Mkhwebane is conducting an own-initiative investigation into allegations of maladministration, corruption and imprudent use of public funds by the... [read more]