Welcome to Public Protector South Africa

The Public Protector is an independent institution established in terms of section 181 of the Constitution, with a mandate to support and strengthen constitutional democracy. A supreme administrative oversight body, the Public Protector has the power to investigate, report on and remedy improper conduct in all state affairs. The Public Protector must be accessible to all persons and communities. Anyone can complain to the Public Protector.

Lodge complaint

What you need to know before lodging a complaint
 
The complaint must be against an organ of state and a state functionary. You must have exhausted all available avenues to resolve your complaint. These include the
respondent’s own complaints resolution mechanism and/or the sector-specific ombudsman, if any [proceed to lodge complaint]
 
What happens once your complaint has been received
 
All incoming complaints are subjected to a standard assessment process, which seeks to establish if we indeed have jurisdiction on the matter and whether there is any
merit to the claims made in the complaint. Only after this process is the Public Protector in a posission to ... [read more]

Latest Investigation Reports

Report No. 32 of 2017/18 on an investigation into allegations of undue delay to finalise the improper adjudication of applications for naturalisation as a South African citizen by the Department of Home Affairs
02/26/2018
Report No. 32 of 2017/18 on an investigation into allegations of undue delay to finalise the improper adjudication of applications for naturalisation as a...
Report No. 33 of 2017/18 on an investigation into allegations of a violation of the Executive Ethics Code by the Minister of Public Enterprises, Ms. Lynne Brown, MP
02/23/2018
Report No. 33 of 2017/18 on an investigation into allegations of a violation of the Executive Ethics Code by the Minister of Public Enterprises, Ms. Lynne...

Latest News

Public Protector worried about the safety of Umzimkhulu investigation whistle-blowers in the wake of more political killings in KZN
13/05/18

Following... [read more]

Public Protector to address AU Youth Chapter event in Johannesburg
08/05/18

Public Protector Adv. Busisiwe Mkhwebane will on Wednesday, 09 May, 2018 be part of a discussion hosted by the African Union (AU) Youth Chapter at Wits University.

The discussion... [read more]