Welcome to Public Protector South Africa

The Public Protector is an independent institution established in terms of section 181 of the Constitution, with a mandate to support and strengthen constitutional democracy. A supreme administrative oversight body, the Public Protector has the power to investigate, report on and remedy improper conduct in all state affairs. The Public Protector must be accessible to all persons and communities. Anyone can complain to the Public Protector.

Lodge complaint

What you need to know before lodging a complaint
 
The complaint must be against an organ of state and a state functionary. You must have exhausted all available avenues to resolve your complaint. These include the
respondent’s own complaints resolution mechanism and/or the sector-specific ombudsman, if any [proceed to lodge complaint]
 
What happens once your complaint has been received
 
All incoming complaints are subjected to a standard assessment process, which seeks to establish if we indeed have jurisdiction on the matter and whether there is any
merit to the claims made in the complaint. Only after this process is the Public Protector in a posission to ... [read more]

Latest Investigation Reports

Report No. 38 of 2018/19 on an investigation into allegations improper conduct and maladministration by the Eastern Cape Department of Health relating to the procurement of cleaning services for the Frontier Hospital in Queenstown
03/19/2019
Report on an investigation into allegations improper conduct and maladministration by the Eastern Cape Department of Health relating to the procurement of...
Report No: 13 of 201819 on an own initiative investigation into the conduct of USAASA Board of Directors in connection with a complaint lodged with the Public Protector in terms of the Protected Disclosures Act against the Board of Directors of USAASA
02/05/2019
Report on an own initiative investigation into the conduct of USAASA Board of Directors in connection with a complaint lodged with the Public Protector in...

Latest News

Public Protector takes State Security Minister to task over contemptuous conduct and interference
20/03/19

Adv. Busisiwe Mkhwebane, on March 13, 2019 in Brooklyn, Pretoria, laid criminal charges against the Minister of State Security, Ms. Dipuo Letsatsi-Duba, over what the Public Protector... [read more]

Public Protector to lead Human Rights commemorations in the Eastern Cape
18/03/19

Public Protector Adv. Busisiwe Mkhwebane will on Tuesday, March 19, 2019 deliver a keynote address during the commemoration of Human Rights month at the Mngqesha Great Place in Bisho,... [read more]